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Homes 4 Wiltshire : Choice Based Lettings

Banding information


How banding is worked out

Banding is the way in which the Homes 4 Wiltshire team decides what priority a customer has for re-housing.  The banding structure consists of 4 bands – 1 to 4.  The table below highlights the banding structure detailing the reasons why a customer may be placed in a specific band. Please see the attached document guide

Band                                     Active Applicants (eligible to bid)

1                                     Statutory requirement

                                       Priority Move On

                                       Urgent medical or Welfare Need

2                                     Under occupation and suffering financial hardship

                                       Social Care Priority

3                                     No Fixed Abode/Insecurity of Tenure

                                       Temporary Accommodation

                                       Supported Accommodation

                                       Seriously Overcrowded

                                       Medical or Welfare need

                                       Under-occupying in social housing

                                       Other statutory requirements

4                                     Lacking or sharing facilities


                                       Armed Forces or reserve forces

                                       Intentionally homeless

                                       Sheltered accommodation

Banding Definitions


Statutory Requirements

Applicants who meet the statutory requirements of being accepted by Wiltshire Council as homeless under Part VII of the Housing Act 1996 or who are living in Wiltshire and have been assessed as statutorily overcrowded or lacking 3 bedrooms.  Applicants living in a property assessed by the private sector team in accordance with the Housing Health & Safety Rating System (HHSRS) as being sufficiently serious that a prohibition notice would be appropriate will also be considered. 

Referrals from both Adult and Children’s Services will be considered under this band where it is identified that a corporate duty exists and it is demonstrated that an allocation will prevent a residential placement or a placement out of the Wiltshire Council area.

An applicant assessed as having an urgent need to move in Band One have limited rights of refusal:  she or he may only refuse one offer of accommodation which is considered suitable for her/him.  A right of appeal applies.  Band One applicants are also expected to bid for all suitable properties that meet their needs and will, if necessary, receive support from Wiltshire Council staff to place bids.  Please see the section "How does Homes4Wiltshire work?" for more details.

Move On

This applies to applicants in supported accommodation in Wiltshire where there is a move on protocol in place.  The Applicant must have been assessed as ready to move on into independent living and be in priority need under the Housing Act 1996 Part VII.       

Urgent Medical or Welfare Need

Applicants who are ready for discharge from NHS facilities named in the hospital discharge protocol and who are lacking adapted or stable accommodation as part of their recovery plan will be considered under this banding.  Where applicants already have accommodation but their health or social care needs are so severely compromised that their condition is likely to be life threatening will also be considered.   Applicants at imminent risk of harm to their wellbeing would need to demonstrate that their detriment was significant and exceptional.


Under occupying and suffering financial hardship

This applies to any working age, social sector household currently living in Wiltshire who are under-occupying by 2 or more bedrooms and would suffer financial hardship if they remained in their existing home.  They must agree to a move that will eliminate the effects of the “bedroom tax”, not simply alleviate it.

Social Care

Applicants who have been approved to adopt or foster a child and who need to move to a larger property in order to do so will be considered under this banding.  Support for these banding awards comes in conjunction with colleagues in Social Care.


No Fixed Abode/Insecurity of Tenure

Applicants who have no fixed accommodation or who are under a written legal notice to leave their accommodation where this has been verified by a Housing Options Adviser will be considered under this band.  This will include armed services applicants who have insecurity of tenure, having been served with a 93 day notice to leave quarters.

Temporary Accommodation

This applies to applicants currently residing in temporary accommodation provided by Wiltshire Council under Part VII of the Housing Act 1996 and who are awaiting a decision on the homeless application they have made.  This will also include households who have been assessed as “homeless at home” by the Housing Options Team.

Supported Accommodation

This applies to applicants in supported accommodation or inappropriate residential care in Wiltshire.  The Applicant must have been assessed as ready to move on and a report provided to this effect.

Seriously Overcrowded

Applicants living in overcrowded accommodation and lacking at least 2 additional bedrooms.

Medical or Welfare Need

Applicants whose health or welfare, or that of a member of their household, is impaired by remaining in the accommodation currently occupied.  Banding will be considered where it is demonstrated that a move will prevent a significant deterioration in an applicant’s functional, mental or social wellbeing and the current accommodation is the primary contributory factor.

Under-occupying in Social Housing

Households who are currently living in social housing in Wiltshire and under occupying by one or more bedrooms and willing to move into a smaller home in line with the bedroom standard will be considered under this banding.

Other Statutory Requirements

Any applicant owed a full housing duty by any other housing authority will qualify under this banding with corroboration from the relevant authority.

Applicants who need to move in order to give or receive care or be able to access specialised medical treatment that is only accessible through a move will also considered. 


Lacking Facilities

Households lacking either a bathroom, kitchen or inside WC will be considered under this banding.

Sharing Facilities

Applicants sharing facilities (eg. kitchen, bathroom or toilet) and who have no security of tenure to live in their current accommodation will be eligible under this band. 


Applicants living in overcrowded accommodation (in need of one additional bedroom)

Armed or Reserve Forces

Applicants from the Armed Forces and due to be discharged within the next 12 months or who have left the Forces within the last 5 years.  This will also include serving or former members of the Reserve Forces who need to move because of a serious injury, medical condition or disability sustained as a result of their service.

Intentionally Homeless

Applicants who have been found to have become homeless intentionally by Wiltshire Council’s Housing Options Team.

Sheltered Accommodation

Applicants aged over 55 who have been identified as benefiting from sheltered accommodation or who have an identified support need that would be best met in supported accommodation.

Extra Care

Applicants who would benefit from being accommodated in an Extra Care scheme.  Applicants would need to be assessed by Social Services as having a care need that can best be met by a placement in a scheme.


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