You must be registered with Homes 4 Wiltshire to be able to bid for accommodation. You will need to have a unique housing register application number and a chosen memorable date to be able to bid. If you are not registered for housing, you can Apply Online from this website or you can download the Application Form and Area Map and then return it to the Homes 4 Wiltshire team.
Alternatively, there is an easy read form available with pictures, please contact the office for a copy to be sent to you.
When you click on the Apply Online tab this will ask you to register your household information. This will consist of inputting your details and if appropriate a joint applicants details. Once registered as a household you will then be provided with a unique reference number. Using this and your chosen memorable date, you will then be able to log in on the Homes 4 Wiltshire website. Please note that this does not mean you have an active housing application. Once you have registered as a household and are logged in, you will then need to complete the online application form. This application will then be assessed and activated by Homes 4 Wiltshire and you will be notified in writing of your banding and effective date.
In order for your application to be activated, you must provide the following proofs:
And as applicable, the following information:
If you have the facility to scan your documents, please email them to us at firstname.lastname@example.org, electronic copies are acceptable. However, please be advised that Homes 4 Wiltshire reserves the right to ask for original documents, if required.
Once you are registered for housing the Homes 4 Wiltshire team will advise you of your reference number and the outcome of your application, you will then be able to bid for accommodation.
When you are accepted on to the housing register we will write to tell you:
With this information you will then be able to bid for accommodation. *You must tell us if there are any changes in your circumstances so that we can reassess your application and if necessary make changes to your band and effective date.
For more information on our Bandings, please click here.
Partner Landlords will advertise their vacant or soon to be vacant properties for a 5 day period on this website. The bidding cycle will open at 00:01 on a Thursday and finish at 23:59 on the following Monday.
Each advert will provide a short description of the property, details of the weekly rent, the landlord and provide links to local information websites.
Customers will be required to bid for properties they are interested in. If customers do not apply for accommodation they will not be considered for housing.
To be considered for accommodation customers will be required to express an interest in a property by submitting a bid.
This can be via:
Bids should only be placed on properties that an applicant would choose to move to.
Once a bid is placed, an applicant will be shown a queue position. This is an estimation of their current prioritisation, in regards to all other bids that have been placed. This number will change during the cycle in relation to all other bids subsequently placed. **Please keep in mind that before the shortlists are looked at by Homes 4 Wiltshire, the queue position that will be shown will only be an indication of the applicants position at that time and should not be taken to be the final queue position.
Once the adverts are closed and all bids have been submitted the properties will be shortlisted.
All bids received will be put in priority order to produce a list of eligible applicants for each property advertised. If your name is at the top of the short list, your details will be provided to the landlord unless there are reasons why we are unable to do this. The managing landlord will have its own allocations policy which may prevent you from being suitable for the property. E.g. Rent Arrears and are not maintaining a repayment plan. If this is the case, they will be required to write to you explaining their reasons for not considering you. If the applicant at the top of the list is unsuitable we will move to the next applicant and so on.
Housing and transfer applications received by Homes 4 Wiltshire will be assessed and placed in one of our five bands to reflect housing need. Within each band, applications will be placed in date order, with the application with the oldest date having the highest priority. The date that is normally used is the date your application was registered with us. When bidding for a property shortlists are generally prioritised in the following order:
When you see a property advertised that you are interested in, you need to check carefully that it will be suitable for you. This could mean that your household is the right size for the property, that you are the right age, or that you know exactly where the property is. If you refuse three reasonable offers of accommodation your application may be reassessed as Bronze band, and so it is important that you read the advertisements carefully, and only bid for properties that you would accept if you were successful.
You may be aware that there are national changes being made to the way in which housing is allocated and you will now notice changes to the way in which properties are advertised through Homes 4 Wiltshire. The government will be making more information available to us about the new changes and we will pass this on to you as quickly as possible. For the latest information please check the Affordable Rent section on this website.
Once you have an active application with Homes 4 Wiltshire you will need to keep us up-to-date with any change in your circumstances or contact details. You can update us with this information by logging into your account online and using the ‘Update your application’ section.
Once you have updated your application, these changes will then need to be approved by Homes 4 Wiltshire before they take effect and you will then be notified of the outcome.
If Homes 4 Wiltshire cannot contact you and/or have reason to believe your application may be out of date, your application will be suspended until the details can be confirmed. You will not be able to bid while your application is suspended. If you think your application is suspended, you must contact the office on 01380 734 734 to update the information and have your application re-activated.
Each year we will contact you, either in writing or via your online account to confirm that you still wish to stay on the housing register and that your circumstances have not changed. If you fail to respond to Homes 4 Wiltshire, then your application will be cancelled. It is therefore, essential that you notify us of any changes in your circumstances, including your address.