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Latest news

Delays to housing needs assessments / replies to emails

Published: Tuesday 21 May 2019

Due to high demand, there is likely to be a delay of up to 4 weeks in responding to emails and letters from housing applicants.  We do apologise for these issues.  If you are inquiring about an advertisement of a home, it is best to inquire of the landlord advertising the home directly.  We hope to resolve these issues within the next few months.

Delayed timescales for Assessing Housing Applications

Published: Monday 23 July 2018

Due to continuing problems with the system that Homes4Wiltshire uses to process housing applications there may be a delay of up to 2 weeks in assessing housing applications once we have received all the documents we require.

We do apologise for this delay which has been caused by issues beyond our control. However  we are endeavouring to assess housing applications as quickly as we can so that applicants may start bidding for properties.

Important Information about Bourne Hill

Published: Tuesday 27 February 2018


Important Information regarding the Termporray Closure of the entrance to the Council  Offices at Bourne Hill

Please note that as from Monday April 23rd the entrance to Bourne Hill has temporraily been moved for a period of up to 8 weeks to the Registry office in the old building, where Reception will be located. there is signage around Bourne Hill to help customers to find their way around.

Customers can still  contact Customer Services on 0300 456 0100

Wiltshire Council is pleased to announce some minor but significant changes to its Allocation Policy, which give greater priority to injured, disabled and sick armed forces and former armed forces personnel in housing need and unable to afford accommodation for themselves, and the widows(ers) and former civil partners of armed forces personnel who died in the course of their service, and to care leavers who are ready to live independently.