Have you read our 'How Banding Works' leaflet?
Please take the time to read our Banding Guidance Leaflet which explains each banding and criteria in detail.
Under the Homes 4 Wiltshire Policy an applicant has the right to request a review of their banding if they consider they have not been awarded the correct banding.
Any review requests must be in writing to the Homes 4 Wiltshire team and within 21 days of receiving notice of the banding status. Any necessary evidence or information must be supplied at this stage to substantiate the request.
Requests to review banding, will be undertaken initially by the Home Visiting Assessment Officers. If the applicant is still unhappy with the outcome, 2nd line appeals will go to the Homes 4 Wiltshire Manager. Customers who are unable to put their appeal in writing can arrange a meeting with a Home Visiting Assessment Officer where the appeal will be heard and any supporting evidence can be provided. Where necessary the customer may bring a support worker or advocate to the meeting.
If the applicant does not agree with the outcome of the review, they will be advised of the Wiltshire Council complaints procedure. With further grounds of appeal to the Local Government Ombudsman.
If you wish to appeal your banding please download and complete the following form:
Once complete, please return with all relevant supporting evidence to:
Homes 4 Wiltshire, County Hall, Bythesea Road, Trowbridge, Wiltshire, BA14 8JN
or email to firstname.lastname@example.org
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