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Coronavirus pandemic

The UK Government regularly updates its guidance to protect tenants whilst the pandemic continues.  Special provisions have been made about notices to leave, possession proceedings, rent and mortgage payments, lettings, maintenance and repairs.  The guidance may be found at its website at COVID-19 and renting: guidance for landlords, tenants and local authorities - GOV.UK (
Advice about financial help from the government is available available at its website at Covid-19 Work and Financial Support GOV.UK (
Locally, help is available for vulnerable people who need additional support whilst the pandemic continues via the council's website at Wiltshire Council Coronavirus Support (
Wiltshire Council is receiving substantially higher volumes of housing applications than prior to the pandemic and has a large backlog of housing needs assessments.  Please see our introduction below for more information. Please refrain from -
  • visiting the council's offices to discuss a housing application, supply documents, bid or pursue any other housing matter until further notice
  • chasing your housing needs assessment unless you are threatened with homelessness, in which case please email or call 0300 456 0104
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