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Coronavirus pandemic recovery

Wiltshire Council is receiving substantially higher volumes of housing applications than normal at the present time and we have a large backlog.  Please see our introduction below for more information.
To help us to catch up whilst the pandemic continues, please refrain from -
  • visiting the council's offices to discuss a housing application, supply documents, bid or pursue any other housing matter until further notice
  • chasing your housing needs assessment unless you are threatened with homelessness, in which case please email or call 0300 456 0104
  • contacting the council and its housing association partners about your bids for homes.  If you are successful, you will hear from the relevant lettings team

Welcome to Wiltshire

Homes4Wiltshire is a Choice Based Lettings scheme for people seeking accommodation because their present homes are unsuitable.  Choice Based Lettings (CBL) schemes like Homes4Wiltshire operate by means of ‘bids’ or expressions of interest in advertised homes from people in housing need. Homes4Wiltshire is a partnership between Wiltshire Council and about 30 landlords providing affordable homes in the area.

Once you have created an account and completed an online housing application, please refer to the How to Apply page for details of the supporting information and documents required for our team to assess your housing need.  Scans and photos may be sent to or photocopies marked with your log in reference may be posted to Homes4Wiltshire, Wiltshire Council, Bythesea Road, Trowbridge BA14 8JN

At present, we are assessing applicants' housing need for admission to the Housing Register as quickly as practicable but have a 2 month backlog of online social housing applications, a 1 month backlog of incoming documents, and a 1 month backlog of emails.  Please submit scans or photos of supporting documents by email if possible.  NB Emails with supporting documents will not necessarily receive a personal response until we are able to assess your housing application.

We appreciate that some people are seeking accommodation urgently.  If your need is urgent, please call on 0300 456 0104 or, if you are homeless, please see here.

Demand for social rented housing significantly outstrips supply.  We have over 4,000 households on the Housing Register and Open Market Register, with many hundreds of emails each month.  We only advertise about 1750 homes each year and both houses and 1 bedroom general needs flats attract dozens of bids from applicants in housing need.  If you can potentially afford to buy a home, advice about low cost home ownership is available from Help to Buy South.

In light of the pandemic, 2020 is turning out to be a difficult year financially for many people.  If you are struggling financially, there is help for working age peoplehelp for state pension age peoplehelp for self-employed peoplehelp for the sickhelp with housing costs for working age peoplehelp with housing costs for pension age people and people in supported housing and help with the Council Tax.  For more information about your entitlement to help, please see the benefits calculators.  If you need help with managing money in these difficult times, please see our money management page..

If you are an EU, EEA or a Swiss national, you and your family may need to consider applying to the EU Settlement Scheme to continue living in the UK after 30 June 2021. For further information, and to apply, please click here.

To learn more about how Homes4Wiltshire works, please click About Homes4Wiltshire above.  For independent housing advice please see the links to Shelter and the Citizens Advice websites.

Read more

Advertising dates 4

Current cycle

3 Dec, until 7 Dec

Next cycle

Starts 10 Dec, until 14 Dec
Financial assistance to those who have a prepayment meter and financially affected by the COVID-19 crisis
A new scheme from Warm and Safe Wiltshire for those who have a prepayment meter and been affected by the COVID-19 crisis resulting in financial difficulties. Applications need to be made prior to 15th September 2020.
Published: Monday 13 July 2020

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