22/03/2020: Advertising social rented homes In light of the Coronavirus (Covid-19) pandemic, Wiltshire Council has to perform contingency planning in respect of its services to manage greater infections, and advertising of council homes and some housing association homes is ceasing for the time being so we can re-house the people in the greatest housing need, for instance homeless households, people coming out of hospital whose home has ceased to be suitable and people in short stay care beds with no suitable home. You will notice a substantial reduction of advertised homes in the south, west and central parts of the council's area, so that we can meet these priorities.
We believe that, given the unprecedented situation with the Covid-19 pandemic in the United Kingdom, and the policies announced by the UK government to minimise infections, people will understand the need for this. The council will restore normal service in due course although it cannot say when that will be at this time.
Housing applications If you have not yet applied for housing, the reduced number of homes means that discussions will be necessary about alternatives to moving, for example improving people's present housing conditions so that the need for a move is less urgent. Where people are struggling to afford their homes, we recommend claiming help with housing costs through Universal Credit and help with the Council Tax from Wiltshire Council.
If you have made an online housing application and wish to provide supporting documents, please use any scanning facilities to which you have access or a camera and email the images of documents to the service at email@example.com. We will consider them as quickly as we would do if you came to one of the council’s offices with documents and it is consistent with the government’s social distancing guidance during the pandemic. Photocopies may still be sent by post to the council’s offices at County Hall, Trowbridge. Should you already have sent supporting documents to help us to perform the housing needs assessment, please be patient and refrain from contacting the Housing Department unless it is essential - 0300 456 0104. We have a 6 week backlog of housing needs assessments at present.
Homelessness If you are threatened with homelessness, please call 0300 456 0104, and ask for Housing Options.
EU Settlement Scheme If you are an EU, EEA or a Swiss national, you and your family may need to consider applying to the EU Settlement Scheme to continue living in the UK after 30 June 2021. For further information, and to apply, please click here.