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Welcome
Wiltshire Council is receiving substantially higher volumes of housing applications than prior to the coronavirus pandemic - see our introduction below for more information.  Please refrain from visiting the council's offices to discuss a housing application, supply documents, bid or pursue any other housing matter until further notice.
Our number is 0300 456 0104 or you may email at Homes4Wiltshire@wiltshire.gov.uk.  Assessment of housing applications can take a month.
If you are homeless or threatened with homelessness, please email homeless@wiltshire.gov.uk or call 0300 456 0106.

The UK Government regularly updates its guidance whilst the pandemic continues - www.gov.uk/coronavirus.

Welcome to Wiltshire

Homes4Wiltshire is a Choice Based Lettings scheme for people seeking accommodation because their present homes are unsuitable.  Choice Based Lettings (CBL) schemes like Homes4Wiltshire operate by means of ‘bids’ or expressions of interest in advertised homes from people in housing need. Homes4Wiltshire is a partnership between Wiltshire Council and about 30 landlords providing affordable homes in the area.

Once you have created an account and completed an online housing application, please refer to the How to Apply page for details of the supporting information and documents required for our team to assess your housing need.  Scans and photos may be sent to homes4wiltshire@wiltshire.gov.uk or photocopies marked with your log in reference may be posted to Homes4Wiltshire, Wiltshire Council, Bythesea Road, Trowbridge BA14 8JN

We normally only assess online applications if we receive documents, an email or another message.  The volume is too great for us to keep pace unless we hear from you.  Whether you send documents by email or post, we have a backlog of about 1 month.  We will respond to other emails more quickly but calling us on 0300 456 0104 may resolve your question more quickly.

If you are homeless or threatened with homelessness, or cannot stay in your home because of violence or abuse, please call on 0300 456 0106.  For further information about the council's homelessness services, please see the council's website here.

Demand for social rented housing significantly outstrips supply.  We have over 4,000 households on the Housing Register and Open Market Register, with many hundreds of emails each month.  We only advertise about 1600 homes each year and both houses and 1 bedroom general needs flats attract dozens of bids from applicants in housing need.  Houses in areas like Chippenham, Salisbury and Trowbridge receive over 100 bids.  If you can potentially afford to buy a home, advice about low cost home ownership is available from Help to Buy South.

If you are an EU, EEA or a Swiss national, you and your family would have needed to apply to the EU Settlement Scheme to continue living in the UK before 30 June 2021.  Where people have a reasonable excuse for a late application, applications continue to be considered.  For further information, and to make a late application, please click here.

To learn more about how Homes4Wiltshire works, please click About Homes4Wiltshire above.  For independent housing advice please see the links to Shelter and the Citizens Advice websites.

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Advertising dates 27

Current cycle

27 Jan, until 31 Jan

Next cycle

Starts 3 Feb, until 7 Feb
Wiltshire Council wants to understand how customers in housing need prefer to access help in these situations to make its service as accessible as reasonably practicable.
We need your views about how you would like to be able to access the service to help us to decide how best to model our...
Published: Friday 27 August 2021

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