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Welcome
Wiltshire Council's Housing Register has grown by a third in the last two years and it is receiving high volumes of housing applications.  See our introduction below for more information.
The Homes4Wiltshire service is a phone and email based service.  Our number is 0300 456 0104 and the email address at Homes4Wiltshire@wiltshire.gov.uk.
We are happy to receive inquiries by phone or email.  In light of the rural nature of the Wiltshire Council area, officers work remotely from offices.  Please don't visit the council's offices with inquiries, documents or other matters relating to re-housing.  If you need to talk, please call us.
If you are homeless or threatened with homelessness, please call 0300 456 0106 or email homeless@wiltshire.gov.uk.

Welcome to Wiltshire

Homes4Wiltshire is a Choice Based Lettings scheme for people seeking accommodation because their present homes are unsuitable.  Choice Based Lettings (CBL) schemes like Homes4Wiltshire operate by means of ‘bids’ or expressions of interest in advertised homes from people in housing need. Homes4Wiltshire is a partnership between Wiltshire Council and about 30 landlords providing affordable homes in the area.

Once you have created an account and completed an online housing application, please refer to the How to Apply page for details of the supporting information and documents required for our team to assess your housing need.  Scans and photos may be sent to homes4wiltshire@wiltshire.gov.uk or photocopies marked with your log in reference may be posted to Homes4Wiltshire, Wiltshire Council, Bythesea Road, Trowbridge BA14 8JN

We normally only assess online housing applications in cases where we receive documents, an email or another message.  The volume of applications is too great for us to keep pace unless we hear from you.  Whether you send documents by email or post, we have a backlog of about 2 weeks.  We will respond to email inquiries more quickly but calling us on 0300 456 0104 may resolve your question more quickly.

If you are homeless or threatened with homelessness, or cannot stay in your home because of violence or abuse, please call 0300 456 0106 or email homeless@wiltshire.gov.uk.  For further information about the council's homelessness services, please see the council's website here.

Demand for social rented housing significantly outstrips supply.  We have over 4,000 households on the Housing Register and Open Market Register, with many hundreds of emails each month.  We only advertise about 1450 homes each year and both houses and 1 bedroom general needs flats attract dozens of bids from applicants in housing need.  Houses and flats in areas like Chippenham, Salisbury and Trowbridge receive over 100 bids.  If you can potentially afford to buy a home, advice about low cost home ownership is available from Help to Buy South.

If you are an EU, EEA or a Swiss national, you and your family would have needed to apply to the EU Settlement Scheme to continue living in the UK before 30 June 2021.  Where people have a reasonable excuse for a late application, applications continue to be considered.  For further information, and to make a late application, please click here.

To learn more about how Homes4Wiltshire works, please click About Homes4Wiltshire above. The Homes 4 Wiltshire Allocation Policy can be viewed here

For independent housing advice please see the links to Shelter and the Citizens Advice websites.

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Advertising dates 17

Next cycle

Starts 19 May, until 23 May
If you are an EU, EEA or a Swiss national, and do not have indefinite leave to enter or remain in the UK, you and your family may need to consider applying to the UK government’s EU Settlement Scheme to continue living in the UK after 30 June 2021.  To apply for this scheme and for further...
Published: Tuesday 17 December 2019

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