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Homes 4 Wiltshire : Choice Based Lettings

Contact us

Contact Us – Homes4Wiltshire

If you require assistance or help, please initially contact our Customer Services team on 0300 456 0104 and they will assist you. 

Alternatively, email enquiries can be made by emailing:

All documentation and proofs (please send copies not originals) may be sent to:


County Hall

Bythesea Road



BA14 8JN

If you would like to speak to a Customer Services Officer in person to discuss your application,or to present documents, you may do so at the following Wiltshire Council offices:

Chippenham – Monkton Park Council Offices, Chippenham, Wiltshire, SN15 1ER

Salisbury -  Bourne Hill, Salisbury, Wiltshire, SP1 3UZ

Trowbridge – County Hall, Bythesea Road, Trowbridge, Wiltshire, BA14 8JN

Devizes – Units 3-5, Crossmolina Buildings, Snuff Street, Devizes, Wiltshire, SN10 1FG

Serious housing problem or risk of homelessness?

If you have a serious housing problem including a risk of homelessness, Wiltshire Council's Housing Options Service based at its Chippenham, Salisbury and Trowbridge offices may be contacted at the email address or on the numbers below.  Housing Options staff can also give you information and advice on other housing options.  Affordable housing should only be seen as one option and, given the high demand for affordable housing, alternative solutions may be required if you are at risk of losing your home or need a more immediate solution to your housing difficulties.

Please note that if you do not have a serious housing problem, Housing Options cannot help with routine Homes4Wiltshire matters.  All enquiries about the Housing Register ought to be addressed by email to or by telephone to the Customer Services team on 0300 456 0104. 

Wiltshire Council's Housing Options team may be contacted via email at:  NB You do not have to homeless to contact the service.  In urgent cases, Housing Advisers can be contacted on:

Chippenham: 01249 706666

Salisbury: 01722 434233

Trowbridge: 01225 718005


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